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We are seeking a hands‑on, results‑driven IT Operations & Projects Manager to lead our IT support team and programming resources while also contributing to key business initiatives and special projects. This role blends leadership, technical expertise,
Key Responsibilities Engage with stakeholders to gather, analyse, and validate business and functional requirements before development begins Translate business needs into clear user stories, acceptance criteria, process flows, and functional specifications Facilitate discovery sessions, workshops, and requirements
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