POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Help redefine customer support for the AI era. Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought. Botpress is the enterprise-grade AI agent platform for customer support -
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our
Select how often (in days) to receive an alert: Want to be part of a passionate and innovative IT team? Our IT department is looking for a motivated intern or student to actively support the team
This is a 12 month full time temporary remote opportunity with potential for extension. Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one
Reporting to the Manager, Client Support, as the Product Support Specialist (aka Financial Support Specialist), you are part of our Support team. Acting as the first line of response, you will be responsible for communicating with
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
AtFlexspring,youwillhavetheautonomyandflexibilitytotackleyourroleinawaythatisrightforyou.Wefosteralearningculturethatwillallowyoutodevelopnewskillsandprogressinyourcareer. AboutFlexspring FlexspringistheleadingexpertindataintegrationforHRapplications.WeworkwithvariousclientstobuildcustomizedintegrationsthatwillsolvetheirspecificHRbusinessneeds. TheOpportunity TheITOperationsroleistooverseetheconfiguration,deployment,anddailyoperationoftheinternalITsystemsandhardwareusedbythecompany’semployees.WhiletheCloudEngineeringteammanagestheinfrastructureforourcloud-basedsolution,theITOpsSpecialistisresponsiblefortheinternalcorporateenvironment.Thisrolefocusesonprovidingexceptionaltechnicalsupport,managingcorporatedevices(includingprovisioning),andensuringasecure,efficientITexperienceforallemployeesfromtheirfirstdaytotheirlast. YourKeyResponsibilities ManagetheITonboardingandoffboardingprocesses,includingaccountcreation,licenseallocation,andaccessconfiguration.Ensuresecureaccessrevocationandhardwarerecoveryuponemployeedepartures. Configure,deploy,andmaintaincorporatelaptops(Windows,Linux,andMac),peripherals,andmobiledevicestoensureemployeeshavethetoolstheyneedtosucceed. AdministerGoogleWorkspaceandsupportGoogleWorkspaceusers AdministerOffice365andsupportusers(Teams,Outlook,etc) MaintainarigorousandaccurateinventoryofallcorporateITassetsandhardwarelifecycle. Actastheprimarypointofcontactforemployeetechnicalrequests(Helpdesk)usingJiraServiceManagement(JSM).Diagnoseandresolvehardware,software,andcorporatenetworkissuespromptlyandcourteously. AdministerJumpCloudforidentity,access,anddevicemanagementacrossbothPCandMacfleetstoautomatedevicesetup,policies,andOSupdates. EnforcecorporateendpointsecuritypoliciesandconductcontinuousauditingofalllaptopsusingElasticSecurityandElasticFleet,ensuringworkstationsremaincompliantwithcompanyITsecuritystandards. CreateandmaintaininternaluserguidesandITStandardOperatingProcedures(SOPs)withinConfluencetopromoteemployeeautonomyandteamknowledgesharing. Assistinmanagingon-siteITinfrastructure,suchasofficenetworking(Wi-Fi,VPNaccess)andconferenceroomA/Vequipment AssisttheCloudOpsteamwithvarioustaskswhenavailableandnecessary. Participateintheon-callteamrotationsduringoff-hours WhatWeOffer Workfromhome.Enjoyflexiblehours. Competitivebasesalarywithunlimitedcommission Workwithcutting-edgetechnologyinthegrowingfieldofdataintegration. Ownyoursuccess:Receiveanattractivebasesalary,enjoyanempoweringworkculture,andapplyyourexpertisetomeaningfulwork. Expectexcellence:Collaborate,learn,andgrowwithahigh-performanceteam. Receiveadditionalstockcompensationinarapidlygrowingcompany. Supportandcoachingfromsomeofthemostengagingcolleaguesintheindustry RequiredSkillsAndAttributes BachelorsdegreeorCollegeDiplomainInformationTechnology,ComputerSupport,orequivalentexperience. 2-3yearsofexperienceinatechnicalsupport,helpdesk,orcorporateIToperationsrole. Stronghands-onexperiencemanagingWindows,LinuxandmacOSoperatingsystemsinacorporateenvironment. PracticalexperienceworkingwiththeAtlassiansuite(Jira,JSM,Confluence)orotherplateformfortaskmanagement,ticketing,anddocumentation. Understandingofbasiccorporatenetworkingconcepts(TCP/IP,DNS,DHCP,VPN,Wi-Fi). Familiaritywithcloud-basedinfrastructureservices(AWSorequivalent)anddatabasemanagementsystems(RDS,MongoDB,Redis,Elasticetc). SolidunderstandingofcoreITsecurityprinciples,includingtheCIAtriad(Confidentiality,Integrity,Availability). Experienceimplementingendpointprotection,managingaccesscontrols,andpatchingsystemstomitigatevulnerabilities. Abilitytomonitorsystemsforsecurityanomalies,analyzealerts,andparticipateinincidentresponseprotocols. Familiaritywithphishingdefense,identityandaccessmanagement(IAM),andpasswordsecurityenforcement. Excellenttroubleshootingandproblem-solvingskills.
Key Responsibilities Analyze and resolve hardware, software, network, and system-related issues. Provide technical support to end users and troubleshoot incidents through ticketing systems. Monitor IT systems, applications, and infrastructure for performance and availability. Gather and analyze business and
IT Technician -Montreal Canada - Remote Department: Blue Mantis Employment Type: Full Time Location: Hybrid Description Blue Mantis is looking to add another member to our growing team. This is an exciting position that is fast
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company
Job Description Posted Friday, August 21, 2026 at 4:00 a.m. Imperial Dade is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in
Responsibilities receive, handle and process user requests in the service center for clientele (SAC); follow up on active service requests, performing appropriate operations based on status or instructions, then close the request once the client confirms
Newforma is seeking an experienced, bilingual IT Help Desk Technician to provide first and second level hardware and software support to internal users across our companies. The role involves deploying, monitoring, upgrading, and supporting global IT systems
On behalf of our government client, we are looking for an Application Analyst – Junior to join their team. Reporting to the Manager, Content and Collaboration Services (CCS), the Application Analyst’s primary role will be responsible
This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Please submit one application only to be considered for this opportunity. Thank you. Inspirational, innovative and entrepreneurial – this is how
Project Management and IT Support Specialist The pan-Canadian Pharmaceutical Alliance (pCPA) brings together provincial, territorial, and federal governments to increase and manage access to clinically relevant and cost‑effective medicines. Through collective negotiations, the pCPA achieved overall