6 month contract Valid Secret security clearance required XSOAR Architect (Design, Implementation & Deployment) Role Overview Design and lead the implementation of Palo Alto Cortex Security Orchestration, Automation, and Response (XSOAR) to enable Security Incident Management
Key Responsibilities Analyze and resolve hardware, software, network, and application-related issues. Provide technical support to end users through ticketing systems, email, phone, or in-person assistance. Monitor IT systems, applications, and infrastructure for performance and availability. Troubleshoot and diagnose system and
About the Role HCLTech is seeking a Bilingual ASC L1 Support Analyst to provide first-level customer support and ensure a high-quality customer experience. The successful candidate will be responsible for handling customer inquiries, documenting incidents, performing