The Opportunity The Claims Team Leader is responsible for leading, coaching, and developing a team of Claims Representatives to ensure the timely, efficient, and high-quality handling of telephone-adjusted auto and property claims. This role provides day-to-day
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most
The Opportunity Reporting to the Manager, Enterprise Fraud, the Senior Data Specialist is a core member of the Enterprise Fraud Analytics team. This hybrid role bridges the gap between data engineering and data science, focusing on
OUR NEXT CO-OP PLACEMENT Work term: Fall 2026 (August start date preferred) Work term length: 8 months From classroom to co-op to career, every step of your journey has an impact on your future. That’s why
The Opportunity The Business Assistant is responsible for all coordination and executive support functions for a group of Vice Presidents within the Human Resources and Talent organization at Definity (including HR Operations, HR Business Partners, Enterprise Change
The Opportunity Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Intermediate Third-Party Bodily
The Opportunity Provide national technical support and oversight for property claims, ensuring compliance with vendor program standards and estimating guidelines. Conduct desk audits, virtual re-inspections, and estimate reviews while delivering expert guidance on property damage assessments.
The Opportunity Reporting to the Team Leader, this role is responsible for investigating and settling first-party automobile claims, providing prompt and fair service to customers, and managing claims via telephone from intake to resolution while maintaining
The Quality Review & Compliance Director provides strategic leadership and oversight for underwriting quality, compliance, and risk management across Commercial Insurance portfolios. This role is responsible for ensuring underwriting decisions are reviewed consistently and alignment with
YOUR NEXT CO-OP PLACEMENT Work term: Winter 2027 Work term length: 8-month From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose
The Opportunity Provide forward-thinking analysis and direction to promote and instill consistently effective alignment and execution. Review CI operating results to identify key trends and variances and measure production results against budgets and forecasts. Execute and
The Opportunity Reporting to the Regional Operations Lead, Eastern Region, you are responsible for reflecting a positive and professional image of the company by providing exceptional customer service on the phone, in person at reception and
What can you expect in this role? Reporting to the Accident Benefits Manager, you have a fraud focus and will be accountable for the leadership and technical direction of your team relative to efficient handling of
The Opportunity At Definity, learning isnt just about delivering courses. Its about building the capabilities that help our people, leaders, and broker partners succeed. As part of our Enterprise Learning and Development team, you’ll play a key
The Opportunity The Business Assistant provides high-level executive, administrative and strategic support to the SVP, Chief Actuary. This role requires an exceptionally organized, proactive and discreet professional who can manage complex schedules, coordinate cross-functional communications, and
What can you expect from the role? Accepting notice of claim and working with the customer and preferred Vendors to resolve the claim quickly and efficiently Confirming policy coverage by ensuring the facts of the claim
The Opportunity As a member of the Property Appraisal Triage team at Definity, you will play a critical role in ensuring the timely distribution of assignments to the desk appraisers and National CAT adjusters, while acting as
The AVP, Strategic Technology Delivery – Claims is responsible for defining and delivering the strategic technology roadmap for Claims and Customer Interaction (CI), serving as the key link between business strategy and technology execution. Partnering closely
The Opportunity Reporting to the Manager of the Regional Processing Centre, you will lead a team of underwriting assistants and technicians. This leadership role focuses on coaching, developing, and mentoring your team to achieve key performance
The Opportunity As a Dual Line Claims Adjuster, you will play a key role in delivering exceptional claims service across both automobile and property lines. Reporting to the Dual Line Claims Team Leader, you will guide