Senior Business Analyst – ITSM / ServiceNow Modernization Client: Government of Newfoundland & Labrador – Office of the Chief Information Officer (OCIO) Department/Branch: Infrastructure & Cybersecurity Branch Position: Senior Business Analyst – ITSM / ServiceNow Modernization
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Job Description On behalf of our public sector client, Affinity is seeking a Senior Business Analyst who will lead the business analysis and requirements elicitation activities associated with the replacement of the organizations IT Service Management
Affinity Group is seeking a Senior Business Analyst to lead the business analysis and requirements elicitation for replacing the ITSM solution. The role collaborates with business and technical stakeholders to document current-state processes, define future-state needs,
The Government of Newfoundland & Labradors Office of the Chief Information Officer (OCIO) seeks a Senior Business Analyst to lead ITSM modernization and ServiceNow replacement efforts. You will document current-state processes, define future-state requirements, and work
Key Responsibilities Gather, analyze, and document business and functional requirements. Conduct meetings, interviews, workshops, and discussions with stakeholders to understand business needs. Translate business requirements into clear Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories,
Senior Business Analyst – ITSM / ServiceNow Modernization Client: Government of Newfoundland & Labrador – Office of the Chief Information Officer (OCIO) Department/Branch: Infrastructure & Cybersecurity Branch Position: Senior Business Analyst – ITSM / ServiceNow Modernization