Senior Business Analyst – ITSM / ServiceNow Modernization Client: Government of Newfoundland & Labrador – Office of the Chief Information Officer (OCIO) Department/Branch: Infrastructure & Cybersecurity Branch Position: Senior Business Analyst – ITSM / ServiceNow Modernization
Key Responsibilities Gather, analyze, and document business and functional requirements. Conduct meetings, interviews, workshops, and discussions with stakeholders to understand business needs. Translate business requirements into clear Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories,
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The Government of Newfoundland & Labradors Office of the Chief Information Officer (OCIO) seeks a Senior Business Analyst to lead ITSM modernization and ServiceNow replacement efforts. You will document current-state processes, define future-state requirements, and work
Senior Business Analyst – ITSM / ServiceNow Modernization Client: Government of Newfoundland & Labrador – Office of the Chief Information Officer (OCIO) Department/Branch: Infrastructure & Cybersecurity Branch Position: Senior Business Analyst – ITSM / ServiceNow Modernization