We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and
Program Manager, Delivery - CCaaS Our Program Manager, Delivery - CCaaS is an integral part of our CX team at TELUS Digital. This role will have the option to Work From Near (Hybrid) based out of one of
Become a transformative force in CCaaS at Accenture Song. This role is designed for leaders eager to implement groundbreaking customer service solutions and elevate client engagements. As the CCaaS Delivery Lead, you will steer strategic business initiatives and
Accelerate your career at TELUS Digital as a CCaaS Program Delivery Manager, offering remote or hybrid work options. Lead the charge in delivering innovative contact center technologies to clients. As part of the CX team, your primary
We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and
Join Accenture Song as a Technical Lead specializing in CCaaS and agentic AI solutions. Influence customer experience through robust technology implementation and innovative architectures. In this key position, you’ll leverage over 7 years of engineering leadership to
A leading digital services provider is seeking a Director for the Amazon Connect practice, responsible for scaling a CCaaS operation across various regions. This role requires expertise in Amazon Connect, managing P&L, and establishing strategic partnerships with
Be a key player at Resmed as a Senior Product Manager for CCaaS, enhancing global contact center solutions via strategic product management and stakeholder collaboration in a remote capacity. Leverage platforms like RingCentral and Salesforce. In this
We Are Accenture Song, a new breed of agency that’s all about the experience. For us, customer experience is not an add‑on; it’s foundational to who we are and how we empower our clients. As the
We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and
We Are Accenture Song, a new breed of agency that’s all about the experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the
Role Overview Global Revenue CCaaS Senior Product Manager – responsible for driving contact center transformation through innovation, stakeholder collaboration, and customer‑centric product delivery across the world’s leading CCaaS platforms. Lead the evolution of Resmed’s global contact center technology
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design
Director, Amazon Connect Apply at TELUS Digital to lead our Amazon Connect practice across North America, South America, Central America, Europe, and APAC. This hybrid or remote role focuses on scaling a CCaaS practice, managing P&L, talent,
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Corporate
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
Who We Are Welcome to TELUS Digital— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and
Drive digital transformation and AI innovations as a CX Application Strategy Leader. Combine strategic insight and technology expertise to redefine customer experiences across global operations. This leadership role focuses on driving transformative customer experience solutions. You
Who We Are Welcome to TELUS Digital— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and