Tern has 11,000 travel advisors on the platform today. Well have 20,000 by year end. The support team is the foundation that determines whether they will succeed on the platform. Most support orgs at this scale
ABOUT TERN Tern is a venture-backed software company on a mission to reshape the $127B travel agency industry by giving power back to the entrepreneurs who built it. Nearly 98% of travel agencies are small businesses.
This role builds and owns the AI and data systems at the core of Terns product. Youll set the standard on evals, pipeline reliability, and advisor reporting on a small team where the scope is real
Every engineer at Tern builds with AI. AI adoption and fluency is demanded, and is world class across the entire org. If youd rather design from a distance, or build ahead of everyone in isolation rather