Contact Center Solution Architect – IVR | Salesforce Service Cloud Voice | Amazon Connect | MuleSoft | CTI Skills and Responsibilities Required Skills • Strong understanding of Contact Center and IVR architecture, including: • Telephony •
Bilingual QA Automation Engineer - AI/IVR Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services, Infoya automates workflows, enhances operational efficiency,
Quantiphi is an award-winning, AI-First global digital engineering company that helps the worlds leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems
Are you ready to step up to the New and take your technologyexpertiseto the next level? Accenture is looking for passionate and customerobsessedAWS cloud developers and AWS solutions architects to join our AWS Practice. You will
Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies—we solve the problems that matter
Lead innovative IVR solutions in Toronto as a Senior IVR Engineer focusing on DTMF and Voice Bots. Collaborate with the Customer Experience team to enhance automated service channels and customer satisfaction. This pivotal role involves both development
Strong understanding of contact Centre and IVR architecture, including telephony, ACD, CTI, SIP, DTMF, speech IVR, call routing, queue management, call recording, agent desktop, and omnichannel service capabilities. Hands-on experience with Salesforce Service Cloud Voice, including Omni-Channel
JOB DESCRIPTION The Bilingual QA Engineer (French/English) is responsible for end-to-end test coverage across manual and AI-driven automated testing. This role requires the ability to design and execute traditional manual test cases as well as build
Job Overview Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the business and program. This role is part of a large transformational program team that will enable many
Location: Toronto, Ontario Role Overview & Summary Member of the Contact Centre and Customer Experience team responsible for developing and supporting DTMF and Voice Bots to meet business and programmatic goals. Covers both development and support within
4+ years of experience in DTMF IVR application development in CVP (Contact Center).Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat. Java development with client backend integrations (HTTP REST
Wipro is seeking an IVR Systems Developer to enhance user interactions with expert IVR and Voice BOT solutions. This role combines development with technical support to transform customer experiences. Youll take charge of creating and maintaining
Join Cisco as a Senior IVR Developer specializing in DTMF applications and Java development! Leverage your CVP expertise to deliver powerful customer solutions in an engaging environment. This role at Cisco requires over 4 years of experience