This role involves managing a book of around 20 of Ashby’s largest enterprise customers, worth over $2m in total ARR, focused on driving product adoption and customer health rather than renewals or upsells. You’ll become a
Ashby is seeking a seasoned Customer Success professional to manage a book of ~20 enterprise customers across the US and Canada, focusing on adoption and health rather than renewals. You will become a product expert, tailor
This role involves owning a portfolio of enterprise customer accounts for a company providing AI-powered marketing tools for multi-location businesses. The person in this role builds relationships, drives product adoption, mitigates churn risk, and works across
This role supports Ashbys early-stage startup customers on a pooled team basis, helping them build strong hiring practices as they grow. Responsibilities include creating onboarding materials, documentation, and webinars, answering customer questions via a shared inbox
Join Ashby as a remote Customer Success Manager supporting early-stage startups. Help clients refine their hiring processes while managing onboarding materials and customer communications. This position is ideal for candidates with at least 2 years in
This role focuses on building and improving digital customer journeys at scale, guiding customers from trial through activation, adoption, and renewal. The person in this role will create email campaigns, use customer and product data to
HelpfulRemote is seeking a remote Digital Customer Success professional to build scalable customer journeys from trial to renewal. You will craft email campaigns, analyze product data to remove friction, and collaborate with Customer Success, Product, Marketing and