When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer
Responsibilities Ensure all Zendesk tickets are handled in a timely manner. Provide support to customers worldwide via phone, email, TeamViewer, and on site. Document, maintain, and follow up on all customer inquiries through the Tracking System