Job Title - Amazon Connect Developer Location - Remote Type - Contract Responsibilities Design and deploy Amazon Connect contact center solutions. Integrate AWS Connect with other AWS services (Lambda, Lex, S3, DynamoDB, etc.). Customize call flows, IVRs,
Key Responsibilities Gather, analyze, and document business and functional requirements. Conduct meetings, interviews, workshops, and discussions with stakeholders to understand business needs. Translate business requirements into clear Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user
The duration of this contract is for 12-months Required Skills & Experience -Fully bilingual in French and English (spoken and written) -1-3+ years of Business Analysis experience -Agile/Scrum experience -Experience facilitating workshops and gathering requirements -Experience