At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI‑powered conversation intelligence
Lead the AI Quality Engineering initiatives at Replicant, enhancing our focus on top-notch customer service solutions. This managerial role involves redefining QA standards using innovative strategies. At Replicant, you will head the quality engineering efforts by mentoring a