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Hybrid Workplace Policy Associates must have reliable transportation to and from the corporate head office in Boucherville (Quebec) and attend the office on a regular basis. Proficiency in French, spoken and written, is required. Work schedule:
CX/UX consultant embedded in a digital transformation team to: map and analyse existing customer journeys (web, mobile, possibly contact center), identify pain points and improvement opportunities, design target journeys and interfaces (flows, wireframes, mockups, prototypes) aligned
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