Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canadas largest telecommunications providers, we design
TTEC Digital seeks a Product Manager- Services to join our team. This role is a full-time and fully remote opportunity! We’re looking for a Product Manager who ships with enough craft and intent that the work
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they
The Opportunity You love to work in a fast-paced environment, you respond quickly to problems and opportunities as soon as they arise, you inspire confidence through your leadership and ability to work with many stakeholders at
Patient Care Coordinator & Appointment Setter MEDICAL AESTHETICS | REMOTE | FULL-TIME Position: Patient Care Coordinator & Appointment Setter Location: Remote. International strongly preferred (Latin America: Colombia, Argentina, Costa Rica, Mexico, and similar). US-based candidates considered.
Role: Business Systems Analyst - Contact Center Work Location: Toronto, ON - Hybrid (4 Days WFO) Role Description: Key Responsibilities: Business Systems Analysis: • Collaborate with Contact Center Operations, Product Owners, CX, Compliance, and Technology teams
Conversational AI Engineer APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data,
We are looking for an experienced Business Systems Analyst with strong banking and digital contact center experience. The ideal candidate will bridge business and technology teams to deliver scalable omnichannel customer engagement solutions in an Agile
Job Description Insight Global is looking for a technical Delivery Lead Lead for a Cloud Contact Center as a Service (CCaaS) platform is responsible for overseeing the end to-end design, development, integration, and delivery of contact
The Opportunity You love to work in a fast-paced environment, you respond quickly to problems and opportunities as soon as they arise, you inspire confidence through your leadership and ability to work with many stakeholders at
Join a dynamic intraday and workforce optimization team as a Manager in data management and call handling. Optimize services in a multi-skills contact center, guiding a team to success every day. In this Manager role, you
The Opportunity The Contact Center AI Platform Technical Lead is a hands‑on technical leader responsible for designing and delivering comprehensive solutions for various contact centers AI platforms at Definity. This role will lead the solution delivery
Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world’s largest enterprises. By partnering
Elevate your career as a Manager of Workforce Data Optimization for a dynamic contact center. You will lead call data management, enhance forecasting methods, and optimize scheduling to boost service levels. As part of the Intraday
The Opportunity You love to work in a fast-paced environment, you respond quickly to problems and opportunities as soon as they arise, you inspire confidence through your leadership and ability to work with many stakeholders at
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include
Vous êtes une personne axée sur les gens, avec un vrai talent pour le coaching, la collaboration et le service client de qualité ? Nous recherchons un·e Superviseur·e bilingue pour se joindre à une organisation dynamique,
Role Business Systems Analyst - Contact Center Work Location Toronto, ON - Hybrid (4 Days WFO) Key Responsibilities Business Systems Analysis Collaborate with Contact Center Operations, Product Owners, CX, Compliance, and Technology teams to understand business
Vous êtes une personne axée sur les gens, avec un vrai talent pour le coaching, la collaboration et le service client de qualité ? Nous recherchons un·e Superviseur·e bilingue pour se joindre à une organisation dynamique,